Subject: New Reply Received - Urgent Refund for order 6354021795
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Dec 2021 07:01:13 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Urgent Refund for order 6354021795  Ticket comment <div dir="ltr">Dear Max team,<div><br></div>
<div>How much time do you want me to wait ???<br><br>It's been more than two months now.  are you still asking me to wait ??<br><br>I checked with the bank and they said there are no issues with the bank and you need to check with max.<br><br>If the payment was done manually then please let me know the transaction number so that i can follow up with the bank and trace my refund asap.<br><br>This is not at all acceptable, this delay is making me lose the interest in max and will not recommend it  to anyone.<br><br>Poor service.</div>
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<div>Amer Ali Shaik<br>00966551140030</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Dec 21, 2021 at 9:04 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Amer,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>With reference to order number 6354021795,Please note that we have shared the amount with your bank for a manual refund. The delay  from the bank.We request you to please allow us some time<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3637879