Subject: New Reply Received - Order refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Dec 2021 06:19:35 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Order refund   Ticket comment <div>
<div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Thank you for your reply , I check with my bank .</div>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<br>
</div>
<div>Louai Al Bukhari</div>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, December 14, 2021 9:17:29 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3603028] - Order refund
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">Hi Louai,<br>
<br>
Thank you for shopping with us.</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">We are sorry for previous reply and we request you to ignore it.</div>
<div style="color:rgb(51,51,51)">
<br style="font-weight:inherit; box-sizing:inherit">
</div>
<div style="color:rgb(51,51,51)">We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.</div>
<div style="color:rgb(51,51,51)">
<br style="font-weight:inherit; box-sizing:inherit">
</div>
<div style="color:rgb(51,51,51)">Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</div>
<div style="color:rgb(51,51,51)">
<br style="font-weight:inherit; box-sizing:inherit">
</div>
<div style="color:rgb(51,51,51)">If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.</div>
<div style="color:rgb(51,51,51)">
<br style="font-weight:inherit; box-sizing:inherit">
</div>
<div style="color:rgb(51,51,51)">Do place a new order again with us so we will be able to confirm &amp; deliver it you.</div>
<div style="color:rgb(51,51,51)">
<br style="font-weight:inherit; box-sizing:inherit">
</div>
<div style="color:rgb(51,51,51)">Feel free to get in touch with us for further assistance.</div>
<div style="color:rgb(51,51,51)">
<br style="font-weight:inherit; box-sizing:inherit">
</div>
<div style="color:rgb(51,51,51)">
<div><span style="font-size:10.5pt">Your friends,</span></div>
<div>
<span style="font-size:10.5pt">The</span><span> </span><span style="font-size:10.5pt">S</span><span style="font-size:10.5pt">upport Team</span>
</div>
</div>
</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3603028