Subject: New Reply Received - Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Dec 2021 17:25:13 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Refund  Ticket comment <div dir="auto">Thanks for to the late update.<div dir="auto">This I know from last 4_5 days that the money has been refunded.</div>
<div dir="auto">It was really bad experience this time with C.point. Really very badly handled refund. Although it was small money, my frustration was mainly due to the whole process from not able to return due to system issue and then person who has collected without giving any collection reciept. When it ws collected then wrong item was updatee multiple follow up. After that item was collected but again new rqst was raised and someone has again to collect the same. It was like Centre logistics team was not aware or what is happening in this matter. Really messed up.</div>
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<div dir="auto">Regards</div>
<div dir="auto">Imran </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Dec 13, 2021, 9:25 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr"><span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>Hi,IMRAN</span></div>
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<span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none' dir="ltr">​</span><br style='box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED28.07) on (12/5/21 7:46 PM) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3449106