Subject: Ticket Assigned - Conversation with roderick
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Dec 2021 07:15:18 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with roderick roderick                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  roderick Bot:  Hi Roderick ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6373392812 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0550065218            11:05 AM, 11th Dec                   Maha                   Hi this is Maha .how can I help you ?           11:06 AM, 11th Dec                     roderick                    Good morning           11:06 AM, 11th Dec                     roderick                    I want to check my order I ordered 2 item but I only received 1           11:07 AM, 11th Dec                   Maha                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:08 AM, 11th Dec                     roderick                    Where is the other 1           11:08 AM, 11th Dec                   Maha                   Can you give me the name of the missing element please           11:09 AM, 11th Dec                     roderick                    High chair           11:09 AM, 11th Dec                   Maha                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:10 AM, 11th Dec                     roderick                    Supposed to be I will receive all of them           11:10 AM, 11th Dec                   Maha                   Do you have any other inquiries?           11:10 AM, 11th Dec                     roderick                    Nothing only this one           11:11 AM, 11th Dec                   Maha                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:11 AM, 11th Dec                     roderick                    Please let me know when we can receive the remaining item           11:12 AM, 11th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3583441