Subject: Ticket Assigned - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Dec 2021 15:10:14 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Goodday, 

i am writing this email to let you know that I had placed an order on Saturday and received a message stating that my order is out for delivery and i waited the whole day without any updates on where the parcel is or when i would be receiving it. At 11 pm i received another message stating that my parcel wasn't delivered due to noone answering the door, which is not true as my whole family was at home and noone came to deliver anything. Today i received another message for the parcel to be delivered and still i have not received it nor do i have any update regarding where the parcel has reached. I was waiting for it to be delivered today and it has not been delivered yet. Kindly let me know if i can come and pick it up as i have already paid for the dresses. Would appreciate if you can get back to me on this as soon as possible.

Best regards, https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3551450