Subject: Ticket Assigned - Conversation with nabeel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Dec 2021 07:29:55 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nabeel nabeel                    Bot:  Hi again! Bot:  Please enter your name Customer:  nabeel Bot:  Hi Nabeel ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7317508760 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:26 PM, 21st Nov                     nabeel                    Ok           06:26 PM, 21st Nov                   mayar                   Hi Nabeel,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:33 PM, 21st Nov                     nabeel                    Hi           06:33 PM, 21st Nov                     nabeel                    I had placed an order couple of days. Every time i check, it shows the order is still being processed           06:34 PM, 21st Nov                     nabeel                    It's been 4 days now           06:35 PM, 21st Nov                   mayar                   Could you please share your order number so that I can assist you further?           06:36 PM, 21st Nov                     nabeel                    7313508760           06:36 PM, 21st Nov                     nabeel                             06:38 PM, 21st Nov                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:43 PM, 21st Nov                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:43 PM, 21st Nov                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           06:43 PM, 21st Nov                   mayar                   Is there anything else i can help you with           06:46 PM, 21st Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:49 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3420974