Subject: New Reply Received - Returns
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sat, 27 Nov 2021 07:58:54 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Hi Team<br>
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This is the last email before taking my rights through legal channels.<br>
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From 20 October we are in negotiations to replace sofa 2 seats buyed under order number 8287500051.<br>
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Your team visit me to survey a sofa before 4 weeks ago and inform me this is manufacturing designed error and they will replace a sofa within 3 days maximum.<br>
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I contacted customer service number in kuwait many times on 1860190 and only promises I take without any actual actions.<br>
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Now I'm waiting your official reply to inform me the procedure or how we can solve the problem.<br>
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Regards <br>
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Alaa Aljboor <br>
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00965 - 97517233<br>
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<div>From: Ala'a S.Al-Jboor &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, November 20, 2021 1:26:26 PM<br>
<b>To:</b> Home Centre UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3246762] - Returns
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السلام عليكم <br>
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موضوع تبديل الصوفا مقعدين له أكثر من شهر و نص.<br>
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هل مطلوب مني انتظر اكثر من هذه المده.<br>
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و انا فقط استقبل ايميلات من طرفكم بحل المشكله.<br>
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يرجى تزويدي بأسباب التأخير<br>
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علاء الجبور <br>
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0096597517233<span id="x_ms-outlook-android-cursor"></span>
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<div id="x_ms-outlook-mobile-signature">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Home Centre UAE &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, November 19, 2021 11:50:38 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3246762] - Returns</font>
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<div dir="ltr">Hi Alaa,<br>
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<div dir="ltr">Thank you for your patience.<br>
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We would like to inform you that we are working to fix your issue on priority. Once we will get any updates we will get back to you.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3246762