Subject: New Reply Received - Complaint - order number 9513743158
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Nov 2021 15:58:16 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Complaint - order number 9513743158  Ticket comment <div>Dears,</div>
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<div>No-one from courier contacted me till to now.</div>
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<div>Waiting your action and escalation as this is absolutely not acceptable by all means.</div>
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<br><br><div dir="ltr">Sent from my iPhone<div>Saeed El-Tobgy</div>
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<div>On 26 Nov 2021, at 12:18, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Saeed,</div>
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<div dir="ltr">Thank you for your prompt response. </div>
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<div dir="ltr">We have already heard back from the courier partner and they have advised us that they will try to arrange collection with you again today. They will be calling you on 0557782274, please ensure to receive their call so they can arrange the collection with you as per your convenience.</div>
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<div dir="ltr">​We can understand your frustration and rest assured we will be happy to raise this to their higher department if they still are unable to arrange the collection with you, please do let us know we will be happy to help.</div>
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<div dir="ltr">We hope this helps and have a great day! Stay Safe!<br><br><br>
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<div><font color="#000000">Your Friends,</font></div>
<div><font color="#000000">The Support Team</font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3424277