Subject: New Reply Received - Complaint - order number 9513743158
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Nov 2021 08:10:22 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Complaint - order number 9513743158  Ticket comment <div>All,<br><br>Your apology is a must as you are not complying with your TAT of delivery and apology is not approved from my side! <br><br>You even after 8 days can’t know the delivery date or even mention specific date, total mess from unprofessional and organized management.. adding that even your contact center informed us that they have no way of communication with courier except via email and I can escalate after receiving the order!!<br><br>Worst customer experience I ever had, will escalate all the above with higher authorities.<br><br><br><br>Sent from my iPhone<br>Saeed El-Tobgy<br><br>&gt; </div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote"><div>On 26 Nov 2021, at 06:34, Centrepoint &lt;[email-masked]&gt; wrote:<br>&gt; <br>
</div></blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3424277