Subject: New Reply Received - Return requested
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Nov 2021 18:17:16 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Return requested  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Reminder</div>
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Girilal G. <u>R</u>
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<div>From: Giri lal &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, November 20, 2021 12:23:38 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3236070] - Return requested
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<div>Hi,</div>
<div dir="auto">With reference your previous mail,material collected yesterday.So please give me my refund.</div>
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<div id="x_ms-outlook-mobile-signature">Girilal G. <u>R</u>
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<div id="x_ms-outlook-mobile-signature"><u>0553633043</u></div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, November 19, 2021 11:47:16 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3236070] - Return requested</font>
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<div dir="ltr">Hi Girilal,<br>
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Thank you for getting in touch with us.<br>
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We are truly sorry to hear that our courier team failed to pick up the items from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle-free process. <br>
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We can understand your frustration here. Please be assured as we have now escalated this issue with our courier team and they will arrange a pickup for your items. <br>
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Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. <br>
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Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3236070