Subject: New Reply Received - Charged full amount, not the discounted price
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 25 Nov 2021 11:52:40 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Charged full amount, not the discounted price  Ticket comment <div dir="auto">Thank you for understanding. I'll wait for the voucher code.</div>
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<div dir="auto">To update you, this problem of discount not being applied at check out is still there due to which I'm holding my orders. </div>
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<div dir="auto">Thanks,</div>
<div dir="auto">Abdul muqueeth shaik </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 24 Nov 2021 at 7:37 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shaik,<br><br>​Thank you very much for your patience.</div>
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<div dir="ltr">We sincerely apologize for this unexpected delay, we have checked with our higher department as we were not getting any further updates from the tech team which was causing this unexpected delay. We can understand your frustration regarding the same, if we were in your shoes we would be feeling the same as a customer. <br><br>A feedback regarding the same has been shared with our higher department to ensure such instances does not repeat so that our customers does not have to go through the same.</div>
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<div dir="ltr">We are happy to share with you a voucher worth SAR 150 for this inconvenience caused and as a token of appreciation for shopping with us and allowing us the time to investigate the issue as well as for the sale price which was not applied in your order. The voucher will be sent to your registered email within 24-48 hours.</div>
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<div dir="ltr">We really hope this will help you out and you will be able to give us another chance.</div>
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<div dir="ltr">Thank you for shopping with us and have a great evening! Stay Safe!<br><br>
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<div><font color="#000000" dir="ltr">Your Friends,</font></div>
<div><font color="#000000" dir="ltr">The Support Team</font></div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">Thanks,<div>Abdul Muqueeth Shaik</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2881459