Subject: RE: Drop payment: 7313656631
From: Merchant Back Offices <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>, Nooruddeen Othiyil <[email-masked]>, Merchant Back Offices <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Sayed Humera <[email-masked]>, "Bhisham Manwani (TCS)" <[email-masked]>, Manish Kumar <[email-masked]>, Naseem Juma <[email-masked]>
Date: Mon, 22 Nov 2021 10:45:26 +0000

Good day,

Action will be taken to refund the amount.

Kindly note that the refund for the credit card takes 5 working days & for the debit card 10 working days.

Regards,

 Ahmed Saadi

 Merchant Back Office Administrator - Business Support,
  +973 17117272   17211465   +973 17117117
   [email-masked]<mailto:[email-masked]>    www.credimax.com.bh<http://www.credimax.com.bh>                                              <https://www.youtube.com/channel/UCnlPcrsrWZ9mAUF06oyCyXQ>  <https://www.facebook.com/credimaxbscbh>  <https://www.instagram.com/credimax.b.s.c/?hl=en>

 CrediMax B.S.C.(c) | Bldg 858 | Road 3618 | Al Seef District 436 | P.O. Box 5350 | Kingdom of Bahrain

CrediMax B.S.C. - A Financing Company Licensed by Central Bank of Bahrain                                                                                                   
From: Mohmed Ghadiyali [mailto:[email-masked]]
Sent: 22 November, 2021 10:27 AM
To: Nooruddeen Othiyil <[email-masked]>; Merchant Back Offices <[email-masked]>; Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; MOHAMMED MURSHED <[email-masked]>; Sayed Humera <[email-masked]>; Bhisham Manwani (TCS) <[email-masked]>; Manish Kumar <[email-masked]>; Naseem Juma <[email-masked]>
Subject: RE: Drop payment: 7313656631

Hi @[email-masked]<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

Please process benefit refund of BD 47.7.

Benefit payment details

S.No.

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

4955

11/18/2021 3:58

'677950

'BENEFIT

'248157

1 - Purchase

'048

'47.7

'CAPTURED

'00

'7313656631

'202132248556055

'132219896549

'7

'37.131.113.63

'86d1c014-ae22-45ae-8a3d-63e18bb41bb0

'BENEFIT

Regards,

Mohmed Ghadiyali

From: Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 22, 2021 9:44 AM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>; Sayed Humera <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop payment: 7313656631

Please go ahead..

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 22, 2021 9:03 AM
To: Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>; Sayed Humera <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop payment: 7313656631

Hi @Nooruddeen Othiyil<mailto:[email-masked]>

Please approve benefit refund of BD 47.7. This is sales cancelled on validation (see screenshot in trailing email)

Benefit payment details

S.No.

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

4955

11/18/2021 3:58

'677950

'BENEFIT

'248157

1 - Purchase

'048

'47.7

'CAPTURED

'00

'7313656631

'202132248556055

'132219896549

'7

'37.131.113.63

'86d1c014-ae22-45ae-8a3d-63e18bb41bb0

'BENEFIT

Regards,

Mohmed Ghadiyali

From: Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 21, 2021 9:23 AM
To: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>; Sayed Humera <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop payment: 7313656631

Dear Naseem/Mohmed,

Please find below benefit pay details and screenshot below.

Please process

Refund Amount BHD-47.70

S.No.

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

4955

11/18/2021 3:58

'677950

'BENEFIT

'248157

1 - Purchase

'048

'47.7

'CAPTURED

'00

'7313656631

'202132248556055

'132219896549

'7

'37.131.113.63

'86d1c014-ae22-45ae-8a3d-63e18bb41bb0

'BENEFIT

Thanks and Regards,

Bhisham Narayan Manwani

Email: [email-masked]<mailto:[email-masked]>

________________________________
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 20, 2021 11:47 AM
To: Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>; Sayed Humera <[email-masked]<mailto:[email-masked]>>
Subject: Drop payment: 7313656631

External email sender, please take precaution.
Hi Team,

Please assist us to check the below drop payment.

Order id - 7313656631
a. Amount deducted :  (Bd 47.700).
b. Date of deduction : 18.11.2021
c. Email address : [email-masked]<mailto:[email-masked]>
d. Authorization code/card number : 5559260424370181

Thank  you for your response.

Regards,
Manish
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