Subject: New Reply Received - Conversation with safeerudheen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Nov 2021 12:49:05 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Conversation with safeerudheen  Ticket comment <div>Dear</div>
<div><br></div>
<div>Still didn’t receive the refund.</div>
<div>Kindly process it asap.<br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 14 Nov 2021, at 12:19, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Safeerudheen,<br><br>
</div>
<div dir="rtl"><br></div>
<div>Thank you for reaching out to us.</div>
<div dir="rtl"></div>
<div>
<br>We apologize for the inconvenience that has happened.</div>
<div dir="rtl"><br></div>
<div dir="ltr">
<br>Regarding the order:6359502073 Please note that the refund has been processed successfully from our side for the amount 84 SAR on 18/10/2021, however due to some concerns with the payment vendor, the refund has been rejected.</div>
<div dir="rtl"><br></div>
<div>
<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
<div dir="rtl"></div>
<div><br></div>
<div>Feel free to reach out to us for any further assistance.</div>
<div dir="rtl"></div>
<div>
<br>Your Friends</div>
<div>The Support Team</div>
</div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3324588