Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 13 Nov 2021 16:40:03 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Good evening,<div dir="auto"><br></div>
<div dir="auto">Any updete please? </div>
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<div dir="ltr" class="gmail_attr">في الأربعاء، ١٠ نوفمبر، ٢٠٢١ ١:٠٤ م Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Omar ,<br><br>Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br><br>Regarding the order:6357324420 Please note that the refund has been processed successfully from our side for the amount 219.2 SAR on 20/10/2021, however due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. <strong>The refund processing takes approximately 14-28 days.</strong><br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team</div></div></div>

	

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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3313976