Subject: New Reply Received - Order # 6360553099 returned but refund not done
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Nov 2021 18:21:39 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Order # 6360553099 returned but refund not done  Ticket comment <div dir="ltr">
<div>Dear Centrepoint Team,</div>
<div><br></div>
<div>Any update on the refund?</div>
<div>Regarding the order: <span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>6360553099. </span>
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<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Please advise me if you need any information from me.</span></div>
<div>My card number is 4323 2879 7945 6444. </div>
<div>Please let me know if you need any further information.</div>
<div><br></div>
<div>Regards</div>
<div>Ibrahim Khaleel </div>
<div>053-477-4853</div>
<div><br></div>
<div>Regards</div>
<div>Ibrahim Khaleel - 053-477-4853</div>
</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Nov 7, 2021 at 8:56 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Aaira,<br><br>
</div>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<div dir="ltr">Regarding the order: 6360553099 Please note that the refund has been processed successfully from our side for the amount 66.8 SAR, however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<div>
<br>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3320397