Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 05 Nov 2021 15:17:22 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.    Ticket comment <div dir="auto">I will file a complaint with the Ministry of Commerce if I did not receive the amount within 3 days, as the amount was withheld from you for more than 14 days</div>
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<div dir="ltr" class="gmail_attr">في الجمعة، ٥ نوفمبر، ٢٠٢١ ٤:٥١ م Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:<br>
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<div dir="ltr">Hi Omar ,<br><br>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<div dir="ltr">Regarding the order:6357324420 Please note that the refund has been processed successfully from our side for the amount 219.2 SAR, however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<div dir="ltr">Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div>The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3313976