Subject: Ticket Assigned - Conversation with inas ahmadhalloo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Nov 2021 07:54:22 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with inas ahmadhalloo inas ahmadhalloo                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  inas ahmadhalloo Bot:  Hi Inas Ahmadhalloo ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0536194602            11:38 AM, 01st Nov                   Mohammed                    Hi Inas, Good afternoon, thank you for contacting us. I'm mohammed .I will be happy to help you.           11:40 AM, 01st Nov                   Mohammed                   Could you please share your order number so that I can assist you further?           11:40 AM, 01st Nov                     inas ahmadhalloo                    Hi sir           11:40 AM, 01st Nov                     inas ahmadhalloo                    I order some nightwear item but I m not sure about the size           11:40 AM, 01st Nov                     inas ahmadhalloo                    If I collect the order or size was not good is this return or exchange online or no           11:41 AM, 01st Nov                     inas ahmadhalloo                    Bcoz in store they are not taking this item to return or exchange           11:41 AM, 01st Nov                   Mohammed                   Could you please share your order number so that I can assist you further?           11:42 AM, 01st Nov                     inas ahmadhalloo                    472014 54263           11:43 AM, 01st Nov                   Mohammed                   could you please let us know from which country you are contacting us.           11:44 AM, 01st Nov                     inas ahmadhalloo                    Saudia           11:44 AM, 01st Nov                   Mohammed                   Could you please share your order number which start with number 6 and contain of 10 number  so that I can assist you further?           11:46 AM, 01st Nov                   Mohammed                   Hi Inas, I'm not getting a response from you. Are we still connected?           11:48 AM, 01st Nov                   Mohammed                   Hi Inas, I have not received a response from you still, please confirm if we are still connected?           11:51 AM, 01st Nov                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:53 AM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3297926