Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Nov 2021 07:08:10 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  0561830848 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561830848            10:58 AM, 01st Nov                   Mohammed                    Hi , Good evening, thank you for contacting us. I'm mohammed .I will be happy to help you.           10:59 AM, 01st Nov                   Mohammed                   Could you please share your order number so that I can assist you further?           10:59 AM, 01st Nov                     hi                    i ordered last month and i tried to cjeck my shukran points but untill now its 0 points           10:59 AM, 01st Nov                     hi                             11:01 AM, 01st Nov                     hi                    im asking about the points in shukran           11:01 AM, 01st Nov                   Mohammed                   Could you please share your order number so that I can assist you further?           11:01 AM, 01st Nov                     hi                    i send u the screenshot           11:02 AM, 01st Nov                     hi                    6360532939           11:02 AM, 01st Nov                     hi                    order# 6360532939           11:02 AM, 01st Nov                     hi                    why ur too very slow in replying           11:03 AM, 01st Nov                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:04 AM, 01st Nov                   Mohammed                   Please note that shukran point will be added after 14 days from receiving the order           11:05 AM, 01st Nov                   Mohammed                   Is there anything else may I assist you?           11:05 AM, 01st Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:07 AM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3297653