Subject: Ticket Assigned - Conversation with diana amatos
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Nov 2021 06:23:09 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with diana amatos diana amatos                    Bot:  Hi again! Bot:  Please enter your name Customer:  diana amatos Bot:  Hi Diana Amatos ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6361565305 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0576379918            10:03 AM, 01st Nov                     diana amatos                    Thanks           10:04 AM, 01st Nov                     diana amatos                    Hope it will be delivered my order today           10:05 AM, 01st Nov                   Mohammed                    Hi Diana, Good evening, thank you for contacting us. I'm mohammed .I will be happy to help you.           10:06 AM, 01st Nov                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:07 AM, 01st Nov                   Mohammed                   Is this contact number working 966576379918?           10:07 AM, 01st Nov                   Mohammed                   Hi Diana, I'm not getting a response from you. Are we still connected?           10:10 AM, 01st Nov                     diana amatos                    Yes it's working           10:10 AM, 01st Nov                     diana amatos                    Sorry I'm just little bit busy           10:10 AM, 01st Nov                     diana amatos                    I'll order the item at Oct. 24 but until now I don't receive it yet           10:12 AM, 01st Nov                   Mohammed                   We would like to inform you that our courier partner tried to contact you on 966576379918 but didn't receive any response from your end.           10:14 AM, 01st Nov                     diana amatos                    Nobody will contact me           10:16 AM, 01st Nov                   Mohammed                   Our courier team will contact you again to deliver the item           10:17 AM, 01st Nov                   Mohammed                   Is there anything else may I assist you?           10:17 AM, 01st Nov                     diana amatos                    They don't contact me before           10:17 AM, 01st Nov                     diana amatos                    I hope today it will be delivered           10:18 AM, 01st Nov                   Mohammed                   We will do our best to deliver it ASAP           10:19 AM, 01st Nov                   Mohammed                   Is there anything else may I assist you?           10:19 AM, 01st Nov                     diana amatos                    No more thank you I just wait that they contact me again           10:21 AM, 01st Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:22 AM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3297472