Subject: RE: Drop payment//3257200
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Elharith Elsiddig <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Date: Sat, 30 Oct 2021 20:07:02 +0000

Dear @Apoorv Joshi<mailto:[email-masked]> Please confirm the correct card number & date of transaction as the order number you have mentioned is already delivered to the customer.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, October 28, 2021 6:24 AM
To: Mohammed Athar (TCS) <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Elharith Elsiddig <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; MOHAMMED MURSHED <[email-masked]>
Subject: Re: Drop payment//3257200

External email sender, please take precaution.
Dear Athar,

Kindly assist to check regarding the below drop payment case and update us.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 27, 2021 9:07:15 PM
Subject: Drop payment//3257200

Hi Team

Card number :  4830103007187099
Date :  18/10/2021
Amount :  SAR 257
Auth Code / reference number : 15098610

The customer reported that the above amount has been debited from his account  .After checking the hybris we can not find and order placed successfully
Note ( The customer used another card end with *6124  to placed an order sucessfully 6360304851 on same date and with same amount)

Kindly check and advise

Regards,
Elharith

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