Subject: Ticket Assigned - Conversation with adil
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 27 Oct 2021 13:43:44 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with adil adil                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  adil Bot:  Hi Adil ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Bahrain Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97333324326            05:32 PM, 27th Oct                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           05:32 PM, 27th Oct                     adil                    I have a question           05:33 PM, 27th Oct                   Aya                   Could you please share your order number so that I can assist you further?           05:33 PM, 27th Oct                     adil                    I have some credit in my credit but i want to buy online something for example my credit 10 bd but the order is 15 then can i add from credit card           05:34 PM, 27th Oct                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:35 PM, 27th Oct                     adil                    ?           05:36 PM, 27th Oct                   Aya                   You can use "My Credit" for any purchase from the website or application. In the event that the purchase transaction is less than the value of my “credit”, only the value of the purchase currency will be deducted, but in the event that the purchase transaction is more than “my Credit”, my entire “Credit” will be deducted and the rest of the value must be paid via credit cards or choose the payment method upon receipt in case Purchase via the website or app.           05:37 PM, 27th Oct                   Aya                   Is there anything else may I assist you?           05:40 PM, 27th Oct                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:43 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3277452