Subject: Ticket Assigned - Conversation with pranathi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Oct 2021 13:39:38 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with pranathi pranathi                    Bot:  Hi again! Bot:  Please enter your name Customer:  pranathi Bot:  Hi Pranathi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9509343526 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:27 PM, 27th Oct                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           05:28 PM, 27th Oct      
              Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:28 PM, 27th Oct                   Aya                   After checking the status of the order 9509343526 and tracking it with the shipping partner LMG according to the tracking number FP102721000848 of your shipment, it turns out that the order is under delivery and will be delivered as soon as possible.           05:32 PM, 27th Oct                   Aya                   Is there anything else may I assist you?           05:35 PM, 27th Oct                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:39 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3277431