Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Oct 2021 13:34:39 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9509685274 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545045091            05:22 PM, 27th Oct                   Aya              
      Hello, I am Aya, thank you for contacting us. how may I help you today.           05:22 PM, 27th Oct                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:23 PM, 27th Oct                   Aya                   We're happy to inform you that your order is already on its way. You can now track it online at https://rb.gy/2y9ril using tracking number (FP102721002016). Our courier partner will contact you to arrange a time for delivery.           05:31 PM, 27th Oct                   Aya                   Is there anything else I can help you with today?           05:31 PM, 27th Oct                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:34 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3277408