Subject: Ticket Assigned - Conversation with shamma
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 27 Oct 2021 13:21:52 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shamma shamma                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shamma Bot:  Hi Shamma ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9509474952 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565501202            05:16 PM, 27th Oct                   Aya     
               Hello, I am Aya, thank you for contacting us. how may I help you today.           05:16 PM, 27th Oct                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:16 PM, 27th Oct                     shamma                    Hello my order supposed to be delivered yesterday but no one called           05:17 PM, 27th Oct                     shamma                    The tracking says "undelivered"           05:17 PM, 27th Oct                   Aya                   After checking the status of the order 9509474952 and tracking it with the shipping partner Shipa according to the tracking number SD003364037 of your shipment, it turns out that the attempt to deliver to you was unsuccessful, so please provide us with an alternative contact number and confirm the delivery address to try to complete the delivery process successfully.           05:18 PM, 27th Oct                     shamma         
            This is my only number 0565501202           05:18 PM, 27th Oct                     shamma                    No  one called me anyways?           05:18 PM, 27th Oct                   Aya                   Please make sure that your contact number is active, because you will be contacted as soon as possible, because the shipping partner makes many attempts to deliver at different times to complete the delivery process successfully.           05:20 PM, 27th Oct                   Aya                   Is there anything else may I assist you?           05:20 PM, 27th Oct                     shamma                    Yes it is active I am using it all the day           05:20 PM, 27th Oct                     shamma                    Thanks           05:20 PM, 27th Oct                   Aya                   Accept our full apology and expect to be contacted as soon as possible to deliver the order.           05:20 PM, 27th Oct                     shamma                    Ok t
 hanks           05:21 PM, 27th Oct                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:21 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3277341