Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Oct 2021 13:13:02 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:01 PM, 27th Oct                     User                    How can i use my refund money?           05:02 PM, 27th Oct                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           05:02 PM, 27th Oct                     User                    Which is currently in my credit           05:02 PM, 27th Oct                   Aya                   You can use "My Credit" for any purchase from the website or application. In the event that the purchase transaction is less than the value of my “credit”, only the value of the purchase currency will be deducted, but in the event that the purchase transaction is more than “my credit”, my entire “credit” will be deducted and the rest of the value must be paid via credit cards or choose the payment method upon receipt in case Purchase via the website or app.           05:04 PM, 27th Oct                     User                    Can i get my refund money (my credit) to my bank account?           05:06 PM, 27th Oct                   Aya                   Sorry this This service is not available in accordance with the company's policy. The orders that are paid as cash on delivery will be returned to your crediton the site           05:08 PM, 27th Oct                   Aya                   Is there anything else may I assist you?           05:08 PM, 27th Oct                   Aya                   Hi, I'm not getting a response from you. Are we still connected?           05:10 PM, 27th Oct                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:12 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3277299