Subject: Ticket Assigned - Conversation with ala
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Oct 2021 13:12:10 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ala ala                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ala Bot:  Hi Ala ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8109611412 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096597458512            05:04 PM, 27th Oct                   Aya                   H
 ello, I am Aya, thank you for contacting us. how may I help you today.           05:04 PM, 27th Oct                     ala                    order not delivered           05:04 PM, 27th Oct                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:05 PM, 27th Oct                     ala                    ok           05:05 PM, 27th Oct                   Aya                   After checking the status of the order 8109611412 and tracking it with the shipping partner LMG according to the tracking number FP1026210003447 of your shipment, it turns out that the attempt to deliver to you was unsuccessful, so please provide us with an alternative contact number and confirm the delivery address to try to complete the delivery process successfully.           05:06 PM, 27th Oct                     ala                    97458512           05:07 PM, 27th Oct                     ala                    they di
 dnot call me           05:07 PM, 27th Oct                     ala                    at all           05:07 PM, 27th Oct                   Aya                   Therefore, please make sure that your contact number is active, because you will be contacted as soon as possible, because the shipping partner makes many attempts to deliver at different times to complete the delivery process successfully.           05:09 PM, 27th Oct                     ala                    ok           05:09 PM, 27th Oct                   Aya                   Is there anything else may I assist you?           05:10 PM, 27th Oct                     ala                    thank u           05:10 PM, 27th Oct                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:11 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3277293