Subject: Ticket Assigned - Conversation with salim alzaabi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Oct 2021 12:41:27 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with salim alzaabi salim alzaabi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  salim alzaabi Bot:  Hi Salim Alzaabi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9509633852 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506606868            04:33 PM, 27th Oct      
              Mohad                   Hi Salim , Thank you for contacting us. My name is Kabir , I will be happy to assist you.           04:34 PM, 27th Oct                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           04:34 PM, 27th Oct                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:35 PM, 27th Oct                   Aya                   After checking the status of the order 9509633852, it was found that the order is under delivery and will be delivered as soon as possible. Please accept our apologies as we cannot specify a specific time or day for delivery of orders.           04:38 PM, 27th Oct                   Aya                   Is there anything else may I assist you?           04:38 PM, 27th Oct                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.
            04:39 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3277109