Subject: Ticket Assigned - Conversation with junaid
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 27 Oct 2021 11:38:30 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with junaid junaid                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  junaid Bot:  Hi Junaid ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  971545236774 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  545236774            03:14 PM, 27th Oct                   Mais                   Hi(Junaid), Thank you for contacting us. How may I help you?           03:15 PM, 27th Oct                     junaid                    Kindly fix the issue that  I’m facing here for applying the promocode .. the is a promo code is already applied I cannot remove it           03:16 PM, 27th Oct                     junaid                    Like bug           03:16 PM, 27th Oct                     junaid                    I couldn’t remove that code something went wrong in there           03:17 PM, 27th Oct                   Mais                   Please share the promocode to assist you further           03:17 PM, 27th Oct                     junaid                             03:18 PM, 27th Oct                     junaid                    Check it out           03:19 PM, 27th Oct                     junaid                    Are you there           03:20 PM, 27th Oct                   Mais                   Please click on remove and it will be removed           03:22 PM, 27th Oct                     junaid                    Sorry I’ve tried many time           03:22 PM, 27th Oct                     junaid                    I couldn’t remove it           03:23 PM, 27th Oct                     junaid                    Hey           03:25 PM, 27th Oct                     junaid                    /startOver           03:25 PM, 27th Oct                   Mais                   Could you please reload the page           03:25 PM, 27th Oct                     junaid                    /startOver           03:25 PM, 27th Oct                     junaid                    I said I tried many time           03:26 PM, 27th Oct                     junaid                    There is no option that’s why came here for assistance           03:26 PM, 27th Oct                   Mais                   Please try to update the aplication or reinstall           03:28 PM, 27th Oct                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:30 PM, 27th Oct                   Mais                   Hi Junaid, I have not received a response from you still, please confirm if we are still connected?           03:33 PM, 27th Oct                   Mais                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:34 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3276740