Subject: Ticket Assigned - Conversation with no one called me
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Oct 2021 11:21:43 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with no one called me no one called me                    Bot:  Hi again! Bot:  Please enter your name Customer:  no one called me Bot:  Hi No One Called Me ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9509609992 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:00 PM, 27th Oct                     no one called me                    No one is calling           03:01 PM, 27th Oct       
             Mais                   , Thank you for contacting us. How may I help you?           03:01 PM, 27th Oct                     no one called me                    I havent recieved my delivery           03:01 PM, 27th Oct                   Mais                   Could you please share your order number so that I can assist you further?           03:01 PM, 27th Oct                     no one called me                    It was out for delivery since morning           03:01 PM, 27th Oct                     no one called me                    9509609992           03:02 PM, 27th Oct                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:02 PM, 27th Oct                     no one called me                    It was out for delivery since 8:52AM           03:02 PM, 27th Oct                   Mais                   Is this your cintact number 971564827513?           03:03 PM, 27th Oct           
           no one called me                    YES           03:03 PM, 27th Oct                   Mais                   Please make sure you will be contacted today before the delivery attempt.  In the event no one contacts you today , please inform us           03:05 PM, 27th Oct                     no one called me                    No one contacted me since morning           03:05 PM, 27th Oct                     no one called me                    That's i need to know what time id your delivery attempt?! As i have a new born i need to sleep everytime she's asleep.. i need to know your delivery timing           03:06 PM, 27th Oct                   Mais                   Please allow us sometime ,  and make sure our courier makes 3 attempts before returning the order           03:07 PM, 27th Oct                     no one called me                    My phone is always on silent           03:07 PM, 27th Oct                     no one called me                    Can you call the
  delivery team           03:08 PM, 27th Oct                     no one called me                    And check atleast estimated time of delivery           03:08 PM, 27th Oct                   Mais                   We can be sure about the time od delivery . We are sorry for that  and as I informed if you miss your order today you will receive another call in the following today.           03:09 PM, 27th Oct                     no one called me                    Then i should have chose to collect it from your branch rather than paying extra for delivery correct?           03:11 PM, 27th Oct                     no one called me                    Your saying you can be sure or you can't be sure?           03:11 PM, 27th Oct                   Mais                   Dear , our coureie makes several delivereis in the same day.  after tracking , there will be an attempt today. kindly allow us sometime           03:12 PM, 27th Oct                   Mais                   Hi, I'm not get
 ting a response from you. Are we still connected?           03:14 PM, 27th Oct                     no one called me                    Then i should have chose to collect it from your branch rather than paying extra for delivery correct?           03:15 PM, 27th Oct                   Mais                   We are sorry for the delay. Please inform us if your order is not received today , so we can do the needful.           03:16 PM, 27th Oct                   Mais                   Is there anything to assist you with?           03:18 PM, 27th Oct                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:21 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3276646