Subject: Ticket Assigned - Conversation with shabir
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 24 Oct 2021 10:53:27 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shabir shabir                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shabir Bot:  Hi Shabir ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505963532            02:37 PM, 24th Oct                   Mohammed                    Hi , Good evening, thank you for contacting us. I'm mohammed .I will be happy to help you.           02:39 PM, 24th Oct                     shabir                    I requested for a return before 1 week.           02:40 PM, 24th Oct                   Mohammed                   Could you please share your order number so that I can assist you further?           02:41 PM, 24th Oct                     shabir                    Ok           02:41 PM, 24th Oct                     shabir                    9507738226           02:43 PM, 24th Oct                   Mohammed                   We request you to allow us for sometime to check your order.           02:43 PM, 24th Oct                     shabir                    Ok           02:44 PM, 24th Oct                   Mohammed                   Kindly provide us with valid contact number and the full address so we can update the courier team and resolve the issue as soon as possible           02:45 PM, 24th Oct                     shabir                    00971505963532           02:47 PM, 24th Oct                     shabir                    Al hili near hili police station al ain           02:48 PM, 24th Oct                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:49 PM, 24th Oct                   Mohammed                   Is there anything else I can help you with today?           02:50 PM, 24th Oct                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:52 PM, 24th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3262958