Subject: Ticket Assigned - Conversation with sara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Oct 2021 12:49:09 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sara sara                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  sara Bot:  Hi Sara ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9508864737 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0523176852            04:32 PM, 23rd Oct                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           04:36 PM, 23rd Oct                     sara                    Slam           04:36 PM, 23rd Oct                     sara                    I want to check my order           04:36 PM, 23rd Oct                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:36 PM, 23rd Oct                     sara                             04:37 PM, 23rd Oct                     sara                    It showing arrived destination from 8 am           04:38 PM, 23rd Oct                     sara                    And I didn’t received it           04:38 PM, 23rd Oct                   Aya                   After checking the status of the order 9508864737 and tracking it with the shipping partner LMG according to the tracking number FP102321001291 for your shipment, it turns out that the order is under delivery and will be delivered as soon as possible.           04:39 PM, 23rd Oct                     sara                    Is there is any number for the driver?           04:39 PM, 23rd Oct                   Aya                   Accept our full apology. We cannot specify the shipping partner's contact number, but we will contact you as soon as possible.           04:41 PM, 23rd Oct                     sara                    Ok thanks I appreciate           04:42 PM, 23rd Oct                     sara                    Please let him call me           04:42 PM, 23rd Oct                   Aya                   In the event that you do not want to communicate with you within two working days from the date of creating the request, please re-contact us to be assisted accordingly.           04:43 PM, 23rd Oct                   Aya                   Is there anything else may I assist you?           04:46 PM, 23rd Oct                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:48 PM, 23rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3259712