Subject: Ticket Assigned - Conversation with cleo
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 23 Oct 2021 09:42:30 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with cleo cleo                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  cleo Bot:  Hi Cleo ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9509055940 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971505141901            01:37 PM, 23rd Oct                   Mais                
    Thank you for contacting us. How may I help you?           01:38 PM, 23rd Oct                     cleo                    Ok           01:38 PM, 23rd Oct                     cleo                    Hi its regarding my order           01:38 PM, 23rd Oct                   Mais                   Could you please share your order number so that I can assist you further?           01:38 PM, 23rd Oct                     cleo                    Is it confirmed           01:38 PM, 23rd Oct                     cleo                    9509055940           01:39 PM, 23rd Oct                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:39 PM, 23rd Oct                     cleo                    Yes pls           01:39 PM, 23rd Oct                   Mais                   order 9509055940 is confirmed           01:40 PM, 23rd Oct                     cleo                    Ok tks           01:40 PM, 23rd Oct    
                Mais                   Is there anything else to assist you with?           01:40 PM, 23rd Oct                     cleo                    No thats it thanks           01:41 PM, 23rd Oct                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:41 PM, 23rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3258800