Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Oct 2021 16:25:37 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           08:18 PM, 22nd Oct                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           08:19 PM, 22nd Oct                     User                    I’m just wondering why my shukran points are not updating whenever I make any purchases online?           08:19 PM, 22nd Oct                   Aya                   Please provide me the email address associated with your account so that I can verify.           08:20 PM, 22nd Oct                     User                    [email-masked]           08:21 PM, 22nd Oct                   Aya                   Thank you for sharing the details. Please allow me a moment to check this for you.           08:21 PM, 22nd Oct                   Aya                   We would like to know that your Shukran Points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This count starts 14 days from the date you delivered your items for your last purchase.  Please note that it will take 14 days for the Shukran Points you have earned from your purchases to appear in your Shukran account.           08:22 PM, 22nd Oct                     User                    Here is my account           08:22 PM, 22nd Oct                   Aya                   Is there anything else may I assist you?           08:23 PM, 22nd Oct                     User                    Thank you very much. Very much appreciated!           08:24 PM, 22nd Oct                     User                    That’s all thanks again!           08:24 PM, 22nd Oct                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:24 PM, 22nd Oct                     User                    ??           08:24 PM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3257191