Subject: Ticket Assigned - Conversation with mohammed aleem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Oct 2021 15:31:04 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed aleem mohammed aleem                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohammed aleem Bot:  Hi Mohammed Aleem ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8108733561 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:21 PM, 22nd Oct                   Aya       
             Hello, I am Aya, thank you for contacting us. how may I help you today.           07:22 PM, 22nd Oct                   Aya                   Would you please provide me with the order number so i can help you further?           07:22 PM, 22nd Oct                     mohammed aleem                    Why my shukran points  is not Cr in to my account           07:22 PM, 22nd Oct                     mohammed aleem                    8108733561           07:23 PM, 22nd Oct                   Aya                   We would like to know that your Shukran Points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This count starts 14 days from the date you delivered your items for your last purchase.  Please note that it will take 14 days for the Shukran Points you have earned from your purchases to appear in your Shukran account.           07:24 PM, 22nd Oct                   Aya                   Is there 
 anything else may I assist you?           07:25 PM, 22nd Oct                   Aya                   Hi Mohammed, I have not received a response from you still, please confirm if we are still connected?           07:27 PM, 22nd Oct                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:30 PM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3257026