Subject: Ticket Assigned - Missing item
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 04 Oct 2021 05:55:09 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Missing item Dear All, 
 
Kindly confirm how many boxes were dispatched from your end and how many were received b the customer. 
 
Kind regards,.

Amro Hmidat 
Customer Care 
 
M: 800 SHIPA 
www.shipa.com 

 
  
 From: CST000000006 Shipa Customer <[email-masked]> 
Sent: 2/10/2021 10:08 AM GMT+03:00 
To: [email-masked]; [email-masked]; [email-masked] 
Cc: [email-masked] 
Subject: Fwd: [#3165117] - Missing item 

 
 
 Hi Team, 
 
Problem Statement: Missing items 
Order Date : Sep 24, 2021 
Order ID: 6354411575 
Tracking ID: SD003059923 

 
Assistance Required: Need missing item 

 
Issue Description: Customer placed order for 12 items but as per the customer she has only received 11 items, Under the consignment details we can see that all 12 items has been shipped from our side. 
 
The missing item is 163121669 - Giggles - Giggles Natura Folding Bed 
 
Regards, 

   https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3173665