Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 02 Oct 2021 11:37:55 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
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<a class="gmail_plusreply" id="plusReplyChip-2" href="mailto:[email-masked]" rel="noreferrer">@Afzaal Ahmad</a>  FYI<br>
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<br><div><font color="#0000ff">Regards</font></div>
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<font color="#061fdd"><b>Bin YOunas</b></font><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;font-size:10pt;color:rgb(6,31,221);width:290px;vertical-align:top">Operations</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='color:rgb(17,85,204);font-family:"Times New Roman";font-size:medium' target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><span style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +966 59 692 1272</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span><br>
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<div>On Sat, Oct 2, 2021 at 2:32 PM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Hi <a id="gmail-m_-2955990880680448091OWAAM732B95314E5045BC8F0B820159C9A368" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Numan Ali</span></a>
<a id="gmail-m_-2955990880680448091OWAAM9B4E875509C34C58AA261A89A740B929" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@AbdulKareem Hassan</span></a>
<a id="gmail-m_-2955990880680448091OWAAM45715847B1734B71816CCA29A687F1E6" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Aurangzeb Younas</span></a>,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Please arrange collection asap.<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Order ID: 6336611854<u></u><u></u>
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<div class="MsoNormal">Tracking ID: SD002984626<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Regards,              <u></u><u></u>
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<div class="MsoNormal"><b><span style="font-size:12pt">Akshay Berry<u></u><u></u></span></b></div>
<div class="MsoNormal"><span style="font-size:10pt">Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="color:windowtext">[email-masked]</span></a><u></u><u></u></span></div>
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<span style="font-size:10pt">T: +971 4 5172125</span><u></u><u></u>
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<b>From:</b> Shipa Delivery Support (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, September 27, 2021 8:42 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3007117] - Returns<u></u><u></u>
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<u></u> <u></u>
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<b><i><span style="font-size:13.5pt;font-family:Verdana,sans-serif;color:indianred">External email sender, please take precaution.</span></i></b><span style="font-size:10pt;font-family:Verdana,sans-serif;color:indianred"><u></u><u></u></span>
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<span style="font-size:10pt;font-family:Verdana,sans-serif">Dear All,<br>
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The pickup will be attempted as requested.<br>
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We will do the needful to have it arranged at the earliest convenience.<br>
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Best regards,<br>
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<span class="gmail-m_-2955990880680448091labelnamesf">Amro Hmidat</span><br>
<span class="gmail-m_-2955990880680448091labeltitlesf">Customer Care</span><br>
</span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C66f3370c5a2a4d549e3a08d981d5ce3b%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637683577567564445%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=kJ8o7NQc1j%2F6GT7ROSJ6bgal4Aq4T6Kjv3zFT6Ykezg%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="font-size:10pt;font-family:Verdana,sans-serif;border:1pt solid windowtext;padding:0in;text-decoration:none"><img width="160" height="160" style="width: 1.6666in; height: 1.6666in" id="gmail-m_-2955990880680448091Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI2MzQyOTUwNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hvlEfi8j9eFQvTZulSybXXhJOT799zB8FQHFqqhzuMc" alt="Image removed by sender."></span></a><span style="font-size:10pt;font-family:Verdana,sans-serif"><br>
<strong><span style="font-family:Verdana,sans-serif">M:</span></strong><span class="gmail-m_-2955990880680448091labelnormal"> 800 SHIPA</span><br>
<span class="gmail-m_-2955990880680448091labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C66f3370c5a2a4d549e3a08d981d5ce3b%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637683577567564445%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=kJ8o7NQc1j%2F6GT7ROSJ6bgal4Aq4T6Kjv3zFT6Ykezg%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="color:rgb(242,102,65);text-decoration:none">www.shipa.com</span></a>
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<strong><span style="font-size:10pt;font-family:Verdana,sans-serif">From:
</span></strong><span style="font-size:10pt;font-family:Verdana,sans-serif">CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:Verdana,sans-serif">Sent: </span></strong>27/9/2021 7:28 PM GMT+03:00<br>
<strong><span style="font-family:Verdana,sans-serif">To: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:Verdana,sans-serif">Cc: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:Verdana,sans-serif">Subject: </span></strong>Fwd: [#3007117] - Returns<br>
  <u></u><u></u></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly update us on the below, thank you for your help!<br>
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Regards,<br>
M.Murshed<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Fri, 17 Sep at 8:53 AM
<span class="gmail-m_-2955990880680448091separator">, Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote: </span><u></u><u></u></span></div>
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<span class="gmail-m_-2955990880680448091separator"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></span><span style="font-size:10.5pt;font-family:-apple-system"><br>
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<span class="gmail-m_-2955990880680448091separator">Problem Statement: Late Collection</span><br>
<span class="gmail-m_-2955990880680448091separator">Order Date: Aug 6, 2021</span><br>
<span class="gmail-m_-2955990880680448091separator">Order ID: 6336611854</span><br>
<span class="gmail-m_-2955990880680448091separator">Tracking ID: SD002984626</span><br>
<strong><span style="font-family:-apple-system">The address: House number: none-Street name: Al Abbas Bin Abdul Muttalib Street-City: Hofuf</span></strong><b><br>
<strong><span style="font-family:-apple-system">Neighborhood: employees of the second education</span></strong></b><span class="gmail-m_-2955990880680448091separator">
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Contact number: 0502109933</span></strong><span style="font-size:10.5pt;font-family:-apple-system"><br>
<span class="gmail-m_-2955990880680448091separator">Assistance Required: Need Urgent Collection</span><u></u><u></u></span>
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<span class="gmail-m_-2955990880680448091separator">Issue Description: We created a new tracking ID r so kindly arrange the collection on a priority basis.</span><br>
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<span class="gmail-m_-2955990880680448091separator">Regards,</span><br>
<span class="gmail-m_-2955990880680448091separator">Samer</span><u></u><u></u></span></div>
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<span class="gmail-m_-2955990880680448091separator"><span style="font-size:10.5pt;font-family:-apple-system">On Tue, 31 Aug at 7:30 AM , Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span class="gmail-m_-2955990880680448091separator"><span style="font-size:10.5pt;font-family:-apple-system">reminder</span></span><span style="font-size:10.5pt;font-family:-apple-system"><u></u><u></u></span>
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<span class="gmail-m_-2955990880680448091separator"><span style="font-size:10.5pt;font-family:-apple-system">On Sun, 29 Aug at 5:41 PM , Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span class="gmail-m_-2955990880680448091separator"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></span><span style="font-size:10.5pt;font-family:-apple-system"><br>
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<span class="gmail-m_-2955990880680448091separator">Problem Statement:Late Collection</span><br>
<span class="gmail-m_-2955990880680448091separator">Order Date : Aug 6, 2021</span><br>
<span class="gmail-m_-2955990880680448091separator">Order ID: 6336611854</span><br>
<span class="gmail-m_-2955990880680448091separator">Tracking ID: SD002698058</span><br>
<span class="gmail-m_-2955990880680448091separator">Reference ID: 1001246066</span><br>
<span class="gmail-m_-2955990880680448091separator">Assistance Required: Need Urgent Collection</span><br>
<span class="gmail-m_-2955990880680448091separator">Issue Description: The return request was created on 8/10/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.</span><br>
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<span class="gmail-m_-2955990880680448091separator">Regards,</span><br>
<span class="gmail-m_-2955990880680448091separator">Hamza</span><u></u><u></u></span>
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