Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 17 Sep 2021 14:52:18 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/bdO8OB3EwN4nK0UpwtvliA~~/AALN9wA~/RgRjJd8cPVcDc3BjQgphQpyrRGEtrVwlUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear All,<br>
<br>
Kindly note that we will proceed with the collection at the earliest as requested.<br>
<br>
Best regards, 
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<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>17/9/2021 7:53 AM GMT+03:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#3007117] - Returns<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Collection<br>
Order Date: Aug 6, 2021<br>
Order ID: 6336611854<br>
Tracking ID: SD002984626<br>
<strong>The address: House number: none-Street name: Al Abbas Bin Abdul Muttalib Street-City: Hofuf<br>
Neighborhood: employees of the second education</strong>
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<strong dir="ltr">Contact number: 0502109933</strong><br>
Assistance Required: Need Urgent Collection</div>

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Issue Description: We created a new tracking ID r so kindly arrange the collection on a priority basis.<br>
<br>
Regards,<br>
Samer</div>

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<blockquote class="freshdesk_quote">On Tue, 31 Aug at 7:30 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">reminder</span></div>
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<span class="separator">On Sun, 29 Aug at 5:41 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement:Late Collection<br>
Order Date : Aug 6, 2021<br>
Order ID: 6336611854<br>
Tracking ID: SD002698058<br>
Reference ID: 1001246066<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 8/10/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Hamza</span></span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/t31v_i8tvzKJDyPtJTQW-Q~~/AALN9wA~/RgRjJd8cPlcDc3BjQgphQpyrRGEtrVwlUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3007117