Subject: New Reply Received - need esc, refund
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Sep 2021 21:36:12 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  need esc, refund  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Hello<br>
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Yesterday i complained to get my refund but today i got an email "thanks for collecting your order", i didnt collected this order than how i recieved the email? Please look into this matter and give me the refund. Order number is 6335721234 i am also attaching
 the screenshot of the email i received but i didnt recieved the order becoz i want its refund and complaining from past 3 weeks.</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, September 13, 2021 4:59:01 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3091553] - need esc, refund
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<div dir="ltr">Hi Reema,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043257261280'>Screenshot_2021-09-14-00-29-51-639_com.microsoft.office.outlook.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3091553