Subject: Ticket Assigned - Conversation with sumiya ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Sep 2021 19:08:29 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sumiya ahmed sumiya ahmed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sumiya ahmed Bot:  Hi Sumiya Ahmed ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6346081268 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:59 PM, 05th Sep                   Mohammed                   Hi Sumiya, thank you for contacting us. This's Mohammed We would be happy to he
 lp you.           11:00 PM, 05th Sep                   Mohammed                   how may i help you?           11:00 PM, 05th Sep                     sumiya ahmed                    Hello, I placed an order on September 1st           11:01 PM, 05th Sep                     sumiya ahmed                    The delivery was said to be on September 5th, but still no updates           11:02 PM, 05th Sep                     sumiya ahmed                    Order no is 6346081268           11:03 PM, 05th Sep                   Mohammed                   We request you to please allow us some time to check your details and back to you, stay with us           11:04 PM, 05th Sep                     sumiya ahmed                    Ok           11:05 PM, 05th Sep                   Mohammed                   kindly note your order is on its way. please allow us some more item           11:05 PM, 05th Sep                   Mohammed                   is this phone no correct 966595705300?           
 11:05 PM, 05th Sep                     sumiya ahmed                    Yes           11:06 PM, 05th Sep                   Mohammed                   our team will contact you shortly           11:07 PM, 05th Sep                   Mohammed                   Do you have any other inquiries that we can help with?           11:07 PM, 05th Sep                     sumiya ahmed                    OK, let's wait           11:07 PM, 05th Sep                     sumiya ahmed                    No, thanks           11:07 PM, 05th Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           11:08 PM, 05th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3067820