Subject: Ticket Assigned - Conversation with suzette
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Sep 2021 15:24:39 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suzette suzette                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  suzette Bot:  Hi Suzette ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7493016921 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +9737269119            07:17 PM, 03rd Sep                     suzette     
                Ok           07:18 PM, 03rd Sep                   Mohammed                   Hi Suzette, Thank you for contacting us. This's Mohammed  We would be happy to help you.           07:18 PM, 03rd Sep                   Mohammed                   How may i help you?           07:18 PM, 03rd Sep                     suzette                    Hi good evening...i just want to cancel my order because i had some friend to gave some baby carrier           07:19 PM, 03rd Sep                     suzette                    So i don't need a new one           07:19 PM, 03rd Sep                     suzette                    But it was already confirmed           07:19 PM, 03rd Sep                   Mohammed                   yes           07:20 PM, 03rd Sep                   Mohammed                   We request you to please allow us some time to check your details and back to you, stay with us           07:20 PM, 03rd Sep                     suzette                    How to cancel 
 it           07:20 PM, 03rd Sep                     suzette                    Okay           07:20 PM, 03rd Sep                   Mohammed                   Your order has been canceled as per your request           07:22 PM, 03rd Sep                   Mohammed                   Do you have any other inquiries that we can help with?           07:22 PM, 03rd Sep                     suzette                    Okay thanks a lot           07:23 PM, 03rd Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           07:23 PM, 03rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3057921