Subject: Ticket Assigned - Conversation with my name is pinku
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Sep 2021 15:21:50 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is pinku my name is pinku                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my name is pinku Bot:  Hi My Name Is Pinku ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9692314100 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971501145988            07:13 PM, 03rd Sep                     my name is pinku                    Plz let me know the status of my order           07:13 PM, 03rd Sep                   Mohammed                   Hi Thank you for contacting us. This's Mohammed,  We would be happy to help you.           07:13 PM, 03rd Sep                   Mohammed                   We request you to please allow us some time to check your details and back to you, stay with us           07:14 PM, 03rd Sep                     my name is pinku                    9692314100           07:14 PM, 03rd Sep                     my name is pinku                    I placed the order last Tuesday and that was a click and collect order, till now it’s not ready when am checking in my application           07:15 PM, 03rd Sep                     my name is pinku                    So plz let me know when can I collect my order           07:15 PM, 03rd Sep                   Mohammed                   Please accept our apologies for the inconvenience caused and for the delay.           07:15 PM, 03rd Sep                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and we will do the needful to deliver your order ASAP           07:16 PM, 03rd Sep                   Mohammed                   Do you have any other inquiries that we can help with?           07:16 PM, 03rd Sep                     my name is pinku                    I want to know my order is confirmed or not           07:17 PM, 03rd Sep                   Mohammed                   Your order is confirmed and on its way to the store. please allow us some more time           07:17 PM, 03rd Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           07:20 PM, 03rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3057912