Subject: Ticket Assigned - Conversation with hi good evening
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Sep 2021 19:39:34 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi good evening hi good evening                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi good evening Bot:  Hi Hi Good Evening ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Pai
 d by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502766543            11:25 PM, 02nd Sep                   Mohammed                   Hi, thank you for contacting us           11:25 PM, 02nd Sep                     hi good evening                    Hi good evening           11:26 PM, 02nd Sep                   Mohammed                   Could you please share your order number so that I can assist you further? 
           11:26 PM, 02nd Sep                     hi good evening                    I would like to seek assistance regarding online credit voucher           11:26 PM, 02nd Sep                   Mohammed                   Hoe may i help you?           11:28 PM, 02nd Sep                   Mohammed                   How*           11:28 PM, 02nd Sep                     hi good evening                    Ive trying to figure out how to use the credit voucher for max app           11:29 PM, 02nd Sep                   Mohammed                   We request you to please simply use the refund voucher that you have received under the "Promo Code" section when checking out and you will be able to redeem it.           11:31 PM, 02nd Sep                   Mohammed                   Do you have any other inquiries that we can help with?           11:31 PM, 02nd Sep                     hi good evening                    I want to use it on checkout but still couldnt figure out where to enter the
  number           11:31 PM, 02nd Sep                     hi good evening                    I tried it on promo code, but it didnt accept it           11:31 PM, 02nd Sep                   Mohammed                   Kindly wait a sec           11:33 PM, 02nd Sep                   Mohammed                   you can find under the "Get a promote code" section           11:37 PM, 02nd Sep                   Mohammed                   Do you have any other inquiries that we can help with?           11:37 PM, 02nd Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           11:39 PM, 02nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3055770