Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 21 Aug 2021 06:26:07 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/r0L53QKoy0aLbaofFh16dw~~/AALN9wA~/RgRjAc_6PVcDc3BjQgphH3qcIGHBw9e8UhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear Team,<br>
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Kindly note we will do the needful to arrange the delivery at the earliest convenience. <br>
<br>
Best Regards, <br>
 
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<span class="labelnormal"><span class="labelname_sf">Noor Hijazi</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>20/8/2021 10:38 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2991518] - Delivery<br>
 
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2991518" rel="noreferrer">#2991518</a> raised by نايف احمد ([email-masked]).</div>
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late delivery<br>
Order Date : Aug 15, 2021<br>
Order ID: 6339906264<br>
Tracking ID:  SD002750017<br>
Customer contact : +966533367645<br>
Assistance Required: Need urgent delivery<br>
<br>
Issue Description: The order was shipped  but still not delivered to customer.<br>
<br>
Please deliver the order on priority.<br>
<br>
Regards,</div>

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<blockquote class="freshdesk_quote">On Wed, 18 Aug at 9:02 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="rtl"><span class="separator">مرحبا نايف،</span></div>

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<div dir="rtl"><span class="separator">شكرا على تواصلك معنا.</span></div>

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<div dir="rtl"><span class="separator">نود إعلامكم أن الطلب رقم 6339906264 فقد تم تاكيد الطلب بتاريخ 17/08/2021 م ، كما يرجى العلم أن الوقت الزمني لتوصيل الطلب هو 3-5 أيام عمل.</span></div>

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<div dir="rtl"><span class="separator">شكرا لتعاونكم وتفهمكم معنا.</span></div>

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<div dir="rtl"><span class="separator">لا تتردد في التواصل معنا إذا كنت بحاجة إلى مزيد من المساعدة</span></div>

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<div dir="rtl"><span class="separator">أصدقائك</span></div>

<div dir="rtl"><span class="separator">فريق الدعم</span></div>

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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/18_A2MZABuR8yxm4TJR5tg~~/AALN9wA~/RgRjAc_6PlcDc3BjQgphH3qcIGHBw9e8UhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2991518