Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Aug 2021 15:19:38 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544774453            07:02 PM, 19th Aug                   Mohammed                   &nbsp;Hi , Good evening, thank you for contacting us. I'm mohammed .I will be happy to help you.           07:03 PM, 19th Aug                   Mohammed                   Could you please share your order number so that I can assist you further?           07:03 PM, 19th Aug                     hi                    order no - 96888606422           07:03 PM, 19th Aug                     hi                    i have 2 times to return from this order           07:03 PM, 19th Aug                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:06 PM, 19th Aug                     hi                    Item ID - 163479453   &   163486908           07:06 PM, 19th Aug                     hi                    this 2 items i want return           07:07 PM, 19th Aug                     hi                    in application not showing return option           07:07 PM, 19th Aug                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:08 PM, 19th Aug                     hi                    ok           07:09 PM, 19th Aug                   Mohammed                   Could you please share the correct order number so that I can assist you further?.           07:11 PM, 19th Aug                     hi                    ok           07:11 PM, 19th Aug                     hi                    9688606422           07:12 PM, 19th Aug                   Mohammed                   Return request created           07:16 PM, 19th Aug                   Mohammed                   Is there anything else may I assist you?           07:16 PM, 19th Aug                     hi                    2 items right           07:16 PM, 19th Aug                   Mohammed                   yes           07:18 PM, 19th Aug                     hi                    ok           07:18 PM, 19th Aug                     hi                    thnk u           07:18 PM, 19th Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:19 PM, 19th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3000163