Subject: Ticket Assigned - Conversation with saad khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Aug 2021 14:55:02 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with saad khan saad khan                    Bot:  Hi again! Bot:  Please enter your name Customer:  can i exchange an item? Bot:  Please enter your name Customer:  saad khan Bot:  Hi Saad Khan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6341191968 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562310740    
         06:44 PM, 19th Aug                   Mohammed                   &nbsp;Hi Saad, Good evening, thank you for contacting us. I'm mohammed .I will be happy to help you.           06:45 PM, 19th Aug                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:45 PM, 19th Aug                     saad khan                    Ok.           06:46 PM, 19th Aug                     saad khan                    I ordered a frock twice by mistake. How can i change it           06:46 PM, 19th Aug                     saad khan                    Can i exchange it with something else           06:47 PM, 19th Aug                     saad khan                    No refund required           06:47 PM, 19th Aug                   Mohammed                   Please provide us the item name as it show in the website           06:48 PM, 19th Aug                   Mohammed                   Hi Saad, I'm not getting a
  response from you. Are we still connected?           06:52 PM, 19th Aug                   Mohammed                   Hi Saad, I have not received a response from you still, please confirm if we are still connected?           06:54 PM, 19th Aug                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:54 PM, 19th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3000082