Subject: New Reply Received - Re: مشترياتك في طريقها إليك 6338212732
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 15 Aug 2021 05:54:53 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: مشترياتك في طريقها إليك 6338212732  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/bFIQHYI-99GUZ5CDfBI76A~~/AALN9wA~/RgRi-d-oPVcDc3BjQgphFSisGGFO3xckUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear Loujain, <br>
<br>
<br>
Kindly note the customer's address is in a remote area, we will do our best to arrange the delivery at the earliest convenience. <br>
<br>
Kindly note that we will investigate the issue that took place previously and take the needed action to prevent it from happening again. <br>
<br>
<br>
Best regards, 
<div><span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span></div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>14/8/2021 10:29 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2979742] - Re: مشترياتك في طريقها إليك 6338212732<br>
 
</div>
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<div dir="ltr">Hi Team,</div>

<div dir="ltr">
<br>
Problem Statement: Late Delivery <br>
Order Date: Aug 11, 2021<br>
Order ID: 6338212732 <br>
Tracking ID:SD002703134<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 11/08/2021 but till now the order has not been delivered to the customer as the customer complain that  all his previous order did not get delivered as the courier team replay to customer your area not under our delivery service  so we request you to arrange a delivery on a priority basis.<br>
<br>
Regards,<br>
Loujain.</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/03PIkcAsA4YcV1Yt6rifew~~/AALN9wA~/RgRi-d-oPlcDc3BjQgphFSisGGFO3xckUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2979742