Subject: New comment - [#2900354] No Consignment Show/late shipping
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 01 Aug 2021 02:58:59 +0000

There is a new comment in the ticket submitted by Mohammed Murshed to HelpCPAE   Comment added by : Tusar Mondal  Comment Content:  <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">We cant find the mentioned order in system.</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Tusar</div>
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<div>From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, July 31, 2021 10:28 PM<br>
<b>To:</b> Tusar Mondal &lt;[email-masked]&gt;<br>
<b>Cc:</b> ArishLaila &lt;[email-masked]&gt;; Poovanna KBelliyappa &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;; Vinod Sharma &lt;[email-masked]&gt;<br>
<b>Subject:</b> New comment - [#2900354] No Consignment Show/late shipping</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div><span style="font-size:10.5pt;font-family:-apple-system">There is a new comment in the ticket submitted by Mohammed Murshed to HelpCPAE</span></div>
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Comment added by : Vinod Sharma<br>
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Comment Content: </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><a id="OWAAM303FBF9E6B9A44468711D08A7A940FA5" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Tusar Mondal</span></a>-
 pls check </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Vinod</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">+966 -564851785</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, July 31, 2021 5:10 PM<br>
<b>To:</b> Poovanna KBelliyappa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - No Consignment Show/late shipping : 6329195906</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">HI <a id="OWAAM7F41D6351CEF4117B77EE625E56C0BA9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vinod Sharma</span></a>,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Any update?</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Faraz Lohani</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Escalation Desk – Web Team</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Poovanna KBelliyappa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, July 28, 2021 4:24 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - No Consignment Show/late shipping : 6329195906</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><a id="OWAAM2CD547872CE741088D95B0BDB5F7F8DB" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vinod Sharma</span></a>-
 Pls look into this order not shipped from warehouse . </span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, July 28, 2021 3:00 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Poovanna KBelliyappa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - No Consignment Show/late shipping : 6329195906</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a id="OWAAMF5848144263D47ACBD3628DCA46DF2A5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ArishLaila</span></a>
<a id="OWAAM5305589A051146B3B92EFDB0A0F5DEA8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Poovanna KBelliyappa</span></a>,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please assist in the status do the above mentioned order number.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Faraz Lohani</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, July 25, 2021 4:04 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Ticket Assigned - No Consignment Show/late shipping</span>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">External email sender, please take precaution.</span></i></b><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Faraz Lohani,<br>
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A new ticket has been assigned to you. Please follow the link below to view the ticket.<br>
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No Consignment Show/late shipping</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: No Consignment Show/late shipping <br>
Order Date :Jul 13, 2021<br>
Order ID:6329195906<br>
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Assistance Required: Need refund for customer.<br>
Issue Description: As per the Hybris website their is no consignment show for the order 6329195906 and till now the order not shipped, kindly check and deliver the order ASAP.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We already escalated this case to wearhouse but there was no response.<br>
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Regards,<br>
M.Murshed</span></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2900354&amp;data=04%7C01%7Ctusar.mondal%40landmarkgroup.com%7C72f55f359fc2422ca70e08d954595db5%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633565074065403%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=toqN7Pkpi%2F1XEpKPyliyMRVfD40S5T2P7G6sNpzQ%2Fb0%3D&amp;reserved=0" rel="noreferrer">https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2900354</a>
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