Subject: New Reply Received - Return request #9677745748
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 16 Jul 2021 09:00:45 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Return request #9677745748  Ticket comment <div dir="auto">Kindly find the attached photo</div>
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<div dir="auto">I had to check it myself as I wasn’t home</div>
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<div dir="auto">This item was defect before it reach me and it seams someone tried to repaint a defected part and hissing the actual defect.</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzOTcwMzk2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0ErtaJDiTIC10csOCHYZY7smwyckybs_J1A-tMg6P4s" style="max-width: 100%"></div>
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<div dir="auto">I think that one is clear! </div>
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<div dir="auto">I need a reply before Eid. </div>
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<div dir="auto">Thank you </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 16 Jul 2021 at 12:38 AM Hassan Zahran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">I already shared the image I have earlier,</div>
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<div dir="auto">This is an email for returning the item, </div>
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<div dir="auto">Thank you </div>
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<div dir="ltr" class="gmail_attr">On Thu, 15 Jul 2021 at 5:09 PM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Hassan,<br><br>​hank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.</div>
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<br>We request you to please share with us a clear image of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br><br>
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<tr><td colspan="2" style="padding:0px 0px 10px;vertical-align:top"><img alt="top image" height="33" width="430" src="https://signature-generator.cdn.codetwo.com/images/abstract-green/pic-1.png" style="border:0px;vertical-align:middle;width:430px;min-height:33px"></td></tr>
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<strong><span style="font-size:14px;color:rgb(70,70,70)">Hassan Zahran</span></strong><br><span style="font-size:14px;color:rgb(0,0,0)">Quality &amp; Food Safety Consultant, Auditor &amp; Trainer</span>
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<td align="right" style="padding:0px 10px 0px 0px;font-size:16px;font-weight:bold;color:rgb(148,178,0);vertical-align:top;text-align:right"><span style="font-size:12px">Freelancer</span></td>
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<tr><td colspan="2" style="padding:0px 0px 10px 10px;vertical-align:top">
<span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br></span><span>Mobile: +20 10 622 09 332<span>  |  </span></span> <span>Phone: +20 122 49 545 30 </span><span><br></span><span><a href="http://about.me/Dr.hassan.zahran" rel="noreferrer" style="color:rgb(0,140,186);background-color:transparent" target="_blank">about.me/Dr.hassan.zahran</a><br></span>
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<span><a href="https://www.linkedin.com/in/hassan-zahran-8b35a458/" rel="noreferrer" style="color:rgb(0,140,186);background-color:transparent" target="_blank"><img width="16" alt="LinkedIn icon" src="https://signature-generator.cdn.codetwo.com/images/abstract-green/ln.png" style="border:0px;vertical-align:middle;width:16px;min-height:16px"></a></span> <span><a href="https://plus.google.com/u/0/116370075950081645366" rel="noreferrer" style="color:rgb(0,140,186);background-color:transparent" target="_blank"><img width="16" alt="Google Plus icon" src="https://signature-generator.cdn.codetwo.com/images/abstract-green/gp.png" style="border:0px;vertical-align:middle;width:16px;min-height:16px"></a></span>
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<tr><td colspan="2" style="padding:0px;vertical-align:top"><img alt="bottom image" height="48" width="430" src="https://signature-generator.cdn.codetwo.com/images/abstract-green/pic-2.png" style="border:0px;vertical-align:middle;width:430px;min-height:48px"></td></tr>
<tr><td width="430" colspan="2" style="padding:10px 0px 0px;font-size:10px;font-family:Verdana;color:rgb(105,105,105);line-height:10px;vertical-align:top">
<span>Freelancer <span>• </span></span><span>Alexandria, Egypt </span><span style="font-size:8px"><br><br>This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines. The integrity and security of this message cannot be guaranteed on the Internet.<br><br></span>
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</blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><table width="430" cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:12px;color:rgb(68,68,68);font-family:Arial;line-height:17px"><tbody>
<tr><td colspan="2" style="padding:0px 0px 10px;vertical-align:top"><img alt="top image" height="33" width="430" src="https://signature-generator.cdn.codetwo.com/images/abstract-green/pic-1.png" style="border:0px;vertical-align:middle;width:430px;min-height:33px"></td></tr>
<tr>
<td style="padding:0px 0px 12px 10px;vertical-align:top">
<strong><span style="font-size:14px;color:rgb(70,70,70)">Hassan Zahran</span></strong><br><span style="font-size:14px;color:rgb(0,0,0)">Quality &amp; Food Safety Consultant, Auditor &amp; Trainer</span>
</td>
<td align="right" style="padding:0px 10px 0px 0px;font-size:16px;font-weight:bold;color:rgb(148,178,0);vertical-align:top;text-align:right"><span style="font-size:12px">Freelancer</span></td>
</tr>
<tr><td colspan="2" style="padding:0px 0px 10px 10px;vertical-align:top">
<span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br></span><span>Mobile: +20 10 622 09 332<span>  |  </span></span> <span>Phone: +20 122 49 545 30 </span><span><br></span><span><a href="http://about.me/Dr.hassan.zahran" rel="noreferrer" style="color:rgb(0,140,186);background-color:transparent" target="_blank">about.me/Dr.hassan.zahran</a><br></span>
</td></tr>
<tr><td colspan="2" style="padding:0px 0px 10px 10px;vertical-align:top">
<span><a href="https://www.linkedin.com/in/hassan-zahran-8b35a458/" rel="noreferrer" style="color:rgb(0,140,186);background-color:transparent" target="_blank"><img width="16" alt="LinkedIn icon" src="https://signature-generator.cdn.codetwo.com/images/abstract-green/ln.png" style="border:0px;vertical-align:middle;width:16px;min-height:16px"></a></span> <span><a href="https://plus.google.com/u/0/116370075950081645366" rel="noreferrer" style="color:rgb(0,140,186);background-color:transparent" target="_blank"><img width="16" alt="Google Plus icon" src="https://signature-generator.cdn.codetwo.com/images/abstract-green/gp.png" style="border:0px;vertical-align:middle;width:16px;min-height:16px"></a></span>
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<tr><td colspan="2" style="padding:0px;vertical-align:top"><img alt="bottom image" height="48" width="430" src="https://signature-generator.cdn.codetwo.com/images/abstract-green/pic-2.png" style="border:0px;vertical-align:middle;width:430px;min-height:48px"></td></tr>
<tr><td width="430" colspan="2" style="padding:10px 0px 0px;font-size:10px;font-family:Verdana;color:rgb(105,105,105);line-height:10px;vertical-align:top">
<span>Freelancer <span>• </span></span><span>Alexandria, Egypt </span><span style="font-size:8px"><br><br>This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines. The integrity and security of this message cannot be guaranteed on the Internet.<br><br></span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2852947