Subject: Ticket Assigned - Conversation with helo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Jul 2021 15:06:26 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with helo helo                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  helo Bot:  Hi Helo ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  097450540253            06:18 PM, 13th Jul                   mayar                   Hi Helo  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:18 PM, 13th Jul                     helo                    I ordered same thing           06:19 PM, 13th Jul                     helo                    2times i think           06:19 PM, 13th Jul                     helo                    Which is i want one is cancel order           06:21 PM, 13th Jul                     helo                    Same thing           06:21 PM, 13th Jul                   mayar                   Kindly send your order number           06:21 PM, 13th Jul                     helo                    I culdnt recieve my msg           06:21 PM, 13th Jul                     helo                    Still           06:21 PM, 13th Jul                     helo                    U can search by my nm           06:24 PM, 13th Jul                     helo                    Which i ordered same thing 2times           06:24 PM, 13th Jul                     helo                    Price 25 qatar riyal           06:25 PM, 13th Jul                     helo                    I order yesterday too..n now again i order 25 riyal in 2times           06:26 PM, 13th Jul                     helo                    Which i want cancel order 25 riyal which i otder 2times           06:26 PM, 13th Jul                     helo                    R u there           06:26 PM, 13th Jul                     helo                    Tomorrow if i receive same order           06:28 PM, 13th Jul                     helo                    So what should i do           06:28 PM, 13th Jul                   mayar                   Yes           06:28 PM, 13th Jul                     helo                    Same size 40 in 2times           06:29 PM, 13th Jul                   mayar                   I was searching but i could not find your orders number           06:29 PM, 13th Jul                     helo                    Again i order           06:29 PM, 13th Jul                   mayar                   So , Kindly check again and share the order number to allow me help you           06:29 PM, 13th Jul                     helo                    U cn search thru my nm           06:30 PM, 13th Jul                     helo                             06:34 PM, 13th Jul                     helo                    Again n again i order           06:34 PM, 13th Jul                     helo                    This is 3times now           06:34 PM, 13th Jul                     helo                    N cnt receive max message           06:35 PM, 13th Jul                   mayar                   I Already searched with your name , email  and phone number           06:35 PM, 13th Jul                     helo                    Yesterday i received           06:35 PM, 13th Jul                     helo                    But i coundnot find           06:35 PM, 13th Jul                   mayar                   so check again and contact us after getting your order number           06:35 PM, 13th Jul                   mayar                   Is there anything else i can help you with? \           06:35 PM, 13th Jul                     helo                    I snt u order nm           06:36 PM, 13th Jul                     helo                    Short screen           06:36 PM, 13th Jul                     helo                             06:36 PM, 13th Jul                     helo                    Helo           06:37 PM, 13th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           06:41 PM, 13th Jul                   mayar                   The order has been canceled           06:45 PM, 13th Jul                   mayar                   Is there anything else i can help you with?            06:45 PM, 13th Jul                     helo                             06:45 PM, 13th Jul                     helo                    This is all 4times           06:45 PM, 13th Jul                     helo                    This is order number           06:46 PM, 13th Jul                     helo                    I want same 2 in cancel           06:46 PM, 13th Jul                     helo                    Please solve my problem           06:46 PM, 13th Jul                     helo                    Which is u cancel           06:47 PM, 13th Jul                     helo                    3times i order same things           06:48 PM, 13th Jul                     helo                    I want to cancel my order which i ordered many times           06:48 PM, 13th Jul                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:58 PM, 13th Jul                   Mohammed                   Could you please share your order number so that I can assist you further?           06:59 PM, 13th Jul                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           07:03 PM, 13th Jul                   Mohammed                   Hi , I have not received a response from you still, please confirm if we are still connected?           07:04 PM, 13th Jul                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:06 PM, 13th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2854617