Subject: Ticket Assigned - Conversation with hi im cecilia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Jul 2021 15:03:16 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi im cecilia hi im cecilia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi im cecilia Bot:  Hi Hi Im Cecilia ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by car
 d - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503841860            06:42 PM, 13th Jul                   mayar                   Hi Cecilia ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:42 PM, 13th Jul                     hi im cecilia                    Hi mayar           06:42 PM, 13th Jul                     hi im cecilia                    I have inquiries about
  payment methods           06:42 PM, 13th Jul                     hi im cecilia                    I cant use tabby           06:43 PM, 13th Jul                   Mohammed                   Due to some upgradation in the system tabby payment method has been temporarily disabled. Our team is working on it to fix the issue at the earliest.           06:59 PM, 13th Jul                   Mohammed                   Is there anything else may I assist you?           06:59 PM, 13th Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:01 PM, 13th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2854592